Betting is for fun — not for a living. AA Game believes responsible gaming is every member's right. We're here to help you set limits, recognize risks, and access support whenever you need it.
Our six key commitments to responsible gaming
Set daily, weekly, or monthly deposit limits in advance. Once you hit your limit, you'll be stopped automatically — no overspending.
Set a limit on how long you play in a single session. Once that time is up, AA Game will remind you to take a break. It's a simple but powerful way to build healthier habits.
You can take a temporary break from betting for anywhere between 24 hours and 30 days. During this time, logging in will not be possible — take a breath, then come back when you're ready.
If you feel you've lost control over your betting, you can exclude yourself completely for anywhere between 6 months and 5 years. Choosing to do so takes real courage.
Set your own daily or weekly loss limit. Once you reach it, betting stops automatically.
Our expert support team is ready to help with any issue — completely confidential. No judgment, just support.
Enable these tools anytime from your Account Settings
Set the maximum amount you can deposit each day.
Set a fixed budget for the entire week.
Set a monthly cap on how much you're willing to spend.
Set a daily limit on how many hours you want to play.
View the full details of all your transactions and bets at any time.
Suspend your account temporarily or permanently for any reason.
Ask yourself honestly — if your answer to any of the questions below is "yes", it may be time to seek help.
Stick to these simple habits and betting will always stay enjoyable.
Only bet what you can afford to lose. Never wager money you need for living expenses.
Never treat betting as a source of income. Winnings are a bonus — losses are the cost of entertainment. Keep that mindset.
If you're on a losing streak, step away. Chasing losses in the heat of the moment never ends well — it's the most common and costly mistake you can make.
After an hour of play, step away — get some water, take a short walk. Making decisions while sitting non-stop can be risky.
Let a family member or trusted friend know that you bet. There's nothing to hide — having someone to answer to goes a long way in keeping things in check.
When you feel like you need some distance — take this step
Contact us via live chat or email to request self-exclusion.
6 months, 1 year, 3 years, or 5 years — your choice.
Your account will be fully closed within 72 hours — no logins possible.
When the period ends, it's your call — come back or take more time off.
Answers to the most frequently asked questions
You're not alone — we're always here for you
Our support team is available 24 hours a day, 7 days a week. Chat with us in Bengali — no question is too small.
Always ActivePrefer to reach out privately? Send us an email and we'll get back to you with a detailed response within 24 hours.
support@aagame.onlOur specially trained Responsible Gaming team will take the time to understand your situation and provide the right support.
Completely Confidential